Patient & Provider Portal

Patient & Provider Portal for Genomics — Secure Result Delivery, Genetic Counseling & FHIR EHR Integration

A HIPAA-compliant genomics portal platform for consumer-grade patient result delivery, genetic counseling platform software, cascade screening workflow support, consent management, and FHIR-based EHR genomics integration with Epic and Cerner — built for clinical labs and health systems.

Patient PortalResult ReadyBRCA2 PathogenicView Report →Counseling BookedThu 15 May, 2:30pmJoin Session →Cascade Screening65% CompleteHIPAAFHIR R4SOC 2

What the Patient & Provider Portal Delivers

Six integrated modules. One governed system. Every capability is designed for the clinical production environment — not adapted from a research tool.

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Provider Dashboard & Order Management

Clinician-facing dashboard for genomic test ordering, real-time order status tracking, result review, and clinical report access — integrated via HL7 FHIR bioinformatics integration with Epic and Cerner so providers access genomic results inside their existing EHR workflow.

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Patient-Facing Result Delivery

Consumer-grade patient portal with plain-language genomic result summaries, educational content tailored to the patient's specific findings, download and sharing controls, and mobile-optimised design — meeting the digital experience expectations of modern patients.

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Genetic Counseling Integration

Genetic counseling platform software built into the patient portal — scheduling integration, secure pre-appointment questionnaire collection, video consultation support, and post-session note documentation. Designed to increase genetic counseling uptake without increasing counselor overhead.

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Cascade Screening Workflows

Cascade screening software for genetics — automated family member notification workflows following pathogenic or likely pathogenic findings, configurable notification templates, family invitation tracking, and proband-to-family consent chain management to support at-risk relative testing at scale.

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Consent Management & Data Privacy

Dynamic consent capture with version tracking, granular consent scope (testing, research use, data sharing), withdrawal management, and audit-ready consent records — meeting HIPAA, GDPR, and CAP/CLIA consent documentation requirements with a digital-first patient experience.

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Secure Messaging & Follow-Up Pathways

Secure patient-provider messaging within the portal, automated follow-up pathway triggers on result delivery (e.g. referral to genetic counselor, cascade screening initiation), and configurable notification schedules — keeping patients engaged with their genomic health journey beyond the test result itself.

HIPAA-Compliant, FHIR-Native, Consumer-Grade

Built on HIPAA-compliant genomics platform architecture with end-to-end encryption, MFA, session management, role-based access, and PHI access logging. FHIR R4-native result delivery for bidirectional EHR genomics integration with Epic and Cerner. Deployable standalone or as the patient and provider access layer of the NonStop Clinical Genomics Platform.

🔗Integration Standards
  • FHIR R4 DiagnosticReport — result delivery
  • HL7 v2 ORU — legacy EHR connectivity
  • Epic MyChart integration + App Orchard
  • Cerner PowerChart + Ignite FHIR API
  • CDS Hooks for follow-up pathway triggers
🔒Security & Compliance
  • HIPAA-compliant architecture — encryption, VPC, IAM
  • MFA, session management, PHI access logging
  • Audit trail per result access and consent event
  • GDPR-aligned consent management for EU programmes
  • SOC 2 Type II-aligned security controls
Deployment Options
✅ Standalone Portal🧬 Clinical Genomics Platform Add-on☁️ AWS / GCP / Azure🔒 HIPAA + SOC 2📄 FHIR R4 Native

Ready to Give Patients and Providers the Genomics Experience They Expect?

Tell us your result delivery requirements, your EHR system, and your genetic counseling programme. We scope every portal build to your clinical workflow.

Frequently Asked Questions

How does cascade screening software for genetics work within the patient portal?

Cascade screening software for genetics automates the family notification and invitation process that follows a pathogenic or likely pathogenic variant finding — a workflow that in most labs today is managed manually through phone calls and letters. In the portal, cascade screening is triggered when a result is released at or above a configurable pathogenicity threshold. The system generates personalised family invitation notifications for the proband to share, tracks which family members have received, opened, and acted on the invitation, manages consent for each family member independently, and routes activated family members into the testing ordering workflow. The proband never shares their specific genetic result — the notification communicates that a potentially heritable variant has been identified and that testing is recommended, with content templated to the variant class and gene in question. The platform supports pedigree-level tracking so the care team can see the cascade screening status across the entire family at a glance.

How is genomic result delivery to patients different from standard lab result portals?

Standard lab result portals show a value and a reference range. Genomic results require a fundamentally different patient experience — because a pathogenic variant in BRCA2 or a pharmacogenomic phenotype of Poor Metaboliser for CYP2D6 carries implications that require explanation, context, and often a follow-up action. The NonStop patient portal delivers genomic results with layered content: a plain-language summary written at patient literacy level, a more detailed scientific explanation for patients who want depth, links to curated educational resources relevant to the specific finding, a clear statement of what action (if any) is recommended, and direct access to genetic counseling scheduling if the result warrants it. Results are never shown without a follow-up pathway — every result delivery is connected to the next step, whether that is a counseling appointment, a cascade screening invitation, a medication review, or a scheduled surveillance check. This is what clinical genomics workflow automation looks like from the patient's perspective.