Order intake
Requisition Intake Solution for Genomics Labs
SmartReq reads every incoming requisition, validates the fields against a schema, and logs the result before anyone reviews it. The tool is customized to a lab's own provider mix and runs on-premise, so patient data never leaves the building.
Engineered for HIPAA environments, and deployed inside yours.
A mistyped field at intake becomes a denied claim weeks later
Every test starts with a requisition, and in most labs the intake team re-keys hundreds of them a day across dozens of provider layouts. A transposed date of birth, a missing ICD code, or a wrong insurance ID does not stay at intake; it travels all the way to billing and returns as a denial long after anyone remembers the form. Adding more people to the work only adds more chances to mistype.
The cost is high and largely preventable, because these errors are cheapest to catch at the moment the order arrives, before they ever reach billing.
What SmartReq includes
SmartReq arrives as a working intake engine that a lab shapes to its own forms and rules.
- Multi-format reading that handles printed text, handwriting, checkboxes, and circled options on a single form
- Automatic template detection across more than 20 referring-provider layouts
- Schema validation that runs before a person reviews, separating a clean extraction from a valid one
- Low-confidence fields flagged for confirmation, never dropped without notice
- A full audit log of every extraction and edit, ready for HIPAA and accreditation review
- On-premise deployment that keeps patient data inside the lab's infrastructure
What's ready to run, and what the lab tailors
The extraction engine, the validation layer, and the audit logging already exist, so a project starts around the halfway mark rather than at zero.
| Already built | Customized for the lab |
|---|---|
| Extraction engine, template detection, schema validation, audit logging, on-prem deployment | The validation schema and required fields, the specific provider templates, the LIMS field mapping, the review thresholds |
Because that foundation is in place, NonStop estimates a build reaches production 40 to 50 percent faster than starting from scratch, and the lab owns the result when the engagement ends.
Clean orders, handed straight to validation
SmartReq sits at the front of the lab workflow. A confirmed extraction flows directly into order validation and the LIMS, so the next stage begins with structured, checked data instead of a re-typed form.
| Feeds | Order validation and EHR integration (Intergenix) and the LIMS |
| Integrates | HL7 v2 and FHIR R4 |
| Deploys | On-premise or private cloud |
From 15 to 25 minutes a form, down to under two
| Manual intake | With SmartReq |
|---|---|
| 15–25 min per form, with a 3–5% data-entry error rate | Under 2 min per form, with near-zero entry errors |
* Figures are NonStop estimates and vary by engagement scope.
The aim is not to replace the intake team but to free it from transcription, so its attention goes where it actually matters.
Frequently Asked Questions
Can OCR read handwritten and checkbox requisition forms?
How does validating requisitions reduce claim denials?
Is SmartReq an off-the-shelf product?
Can it run on-premise so PHI never leaves the lab?
Does it replace the intake team?
Book a call
See SmartReq on your own forms
Book a 15-minute scoping call and bring a few of the provider layouts the lab handles. We will show what the software extracts and what the team would still own.
Book a call →